Privacy Policy

At Lapoche Shoes Limited, we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or purchase from our store.

1. Information We Collect

We collect personal information when you create an account, place an order, or contact us. This may include:

• Full Name
• Email Address
• Delivery Address
• Phone Number
• Payment Information (processed securely via third-party platforms)
• Device and browsing data (e.g. IP address, cookies)

2. How We Use Your Information

We use your personal data to:

• Process and fulfill orders
• Send order confirmations and delivery updates
• Respond to customer service inquiries
• Improve our website and overall customer experience
• Send promotional emails (only if you opt in)

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data only with trusted service providers such as delivery partners and payment processors, solely for order fulfillment and service improvement.

4. Security of Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes secure hosting, SSL encryption, and limited access controls.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and collect standard usage data. You can control or disable cookies via your browser settings.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Correct or update your information
• Request deletion (where legally applicable)

To exercise these rights, please contact us at lapocheshoes@gmail.com, info@lapoche.com.ng.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

Effective Date: July 26, 2025